This section lists some of our policies and procedures in a summarised form.. A complete set is available in the nursery, and will be given to read when parents come to view. If you have any questions or concerns, please contact the nursery for more information.

Settling-In Procedure

We recognise that children need to settle with the environment, the staff and the routine. Some children take longer than others to settle in the nursery. Furthermore, we encourage parents to be involved in the process, and gradually allow the children play independently. Our procedure for settling-in is flexible and we arrange with the parents before the child starts the nursery.

Our Baby room is very popular is often have a waiting list. We ask parents to decide if they want to reserve a place and pay a deposit to secure a place. Near the time, we can adjust actual attendance days to suit work requirements.

Safeguarding Policy

A fundamental part of the nursery is protecting and safeguarding children to provide a safe environment in which to learn and grow. Safeguarding children is everyone’s responsibility. Our staff are trained to recognise the signs of abuse and have the authority to report such cases without exception. Any safeguarding concerns will be referred to LADO to investigate. We have a trained DSL on site at all times. There is much more information and guidance in the nursery. We will refer any concerns to Single Point of Access, LADO or the Police

Single Point of Access:

Contact Number for 0118 937 3641 (SPoA) [ 9.00 – 5.00 Mon – Fri ]

Emergency duty Team 01344 786 543 or Call 999 Police

Mobile Phones / Cameras / CCTV

To ensure safety for all children, visitors will be asked to switch off their phone and leave it in the office, Staff cannot used their phones in the nursery.

The nursery has full CCTV to protect children and staff from allegations.

British Values / Radicalisation

We comply with all guidance and fully agree that the best was to resist extremist views is to teach children to think critically and become independent learners. Democracy, The rule of law, individual liberty, mutual respect and tolerance are fundamental aspects. Our staff undergo training to observe and recognise signs of radicalisation and report any such cases.

Sun Safety Policy

We are a Sun safe nursery. It’s not very often we have warm sunny days, but when we do, we are aware that children’s exposure to the sun can cause sun burn and skin damage. On sunny days, we will only allow children to go out in the garden for short periods. We ask parents to provide a Sun Hat, Sun cream

Business Policies

We are committed to proper and fair procedures when dealing with financial matters. Our prices are shown on this website and we have clear fee charge structure, based on sessions. We always ensure grant funded care is completely free. We must ensure the sustainability of the business and so ask parents to pay their fees on time. Fees are payable for 52 weeks.